Chatinbox ‑ Customer Happiness logo

Chatinbox ‑ Customer Happiness

Built for Shopify

Chatinbox brings WhatsApp, Instagram, Messenger and Telegram conversations into one shared team inbox. Authorized teammates can read conversation history, continue existing chats, see who replied and find conversations waiting for follow-up. Use role-based access, saved replies and AI-generated reply suggestions that agents review before sending.

Developer: Chatinbox
★ 3.7 (2 reviews)
Pricing: Free trial available

Pricing Plans

Free trial available

Basic Plan

$25/month

Supports 1 team members. $25.00/month for additional users

  • Shared team inbox
  • Conversation history
  • Role-based access
  • Saved replies
  • Customer records
  • WhatsApp chat button
  • AI reply suggestions

Key Features

  • ✓ Shared team inbox
  • ✓ Conversation history
  • ✓ Role-based access
  • ✓ Saved replies
  • ✓ Customer records
  • ✓ WhatsApp chat button
  • ✓ AI reply suggestions

About Chatinbox ‑ Customer Happiness

Manage WhatsApp, Instagram, Messenger and Telegram conversations in one shared team inbox with conversation history, access controls and saved replies.

App Details

STATUS
Active in Shopify App Store
CATEGORY
LAUNCHED
March 12, 2021
LAST VERIFIED
Oct 5, 2026