ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Built for Shopify

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.

Developer: Stoic Labs
★ 4.9 (95 reviews)
Pricing: Free trial available
Install on Shopify App Store ↗ View Partner Portfolio (Stoic Labs) → Shopify Partner Page ↗

Pricing Plans

Free trial available

Starter

$4.99/month
  • 10 returns or exchanges per month
  • Admin Request Manager
  • Same Order Exchanges (new fulfillment)
  • New Order Exchanges
  • Return tracking
  • Email notifications

Standard

$9.99/month
  • Shopper-Facing Returns Portal
  • Unlimited returns and exchanges
  • Refunds or Store Credit options
  • Remove Exchange It Branding
  • Return Rules (time, country, product)
  • All Starter Features

Advanced

$19.99/month
  • All the Standard features
  • Data Export
  • Shipping Integration (Shippo)
  • Post-return Upselling
  • Multi-language Options
  • Custom Domain For Email Notifications

Key Features

  • ✓ 10 returns or exchanges per month
  • ✓ Admin Request Manager
  • ✓ Same Order Exchanges (new fulfillment)
  • ✓ New Order Exchanges
  • ✓ Return tracking
  • ✓ Email notifications

About ExchangeIt Returns & Exchange

Save time with streamlined admin tools for refunds, exchanges, and restocks. Add optional self-serve to reduce support tickets and speed up return resolutions.

App Details

STATUS
Active in Shopify App Store
LAUNCHED
September 28, 2015
LAST VERIFIED
Oct 5, 2026

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