Login as Customer: Support logo

Login as Customer: Support

Built for Shopify Free plan available

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Developer: Magefan
★ 4.3 (20 reviews)
Pricing: Free plan available. Paid plans from $39/month
Install on Shopify App Store ↗ View Partner Portfolio (Magefan) → Shopify Partner Page ↗

Pricing Plans

Free plan available. Paid plans from $39/month

Basic Plan

Free
  • Up to 10 customer logins/month
  • Limited login history
  • Basic API access
  • Supports legacy & customer accounts +B2B
  • Multipass compatible (not required)

Pro Plan

$39/month
  • Unlimited customer logins/month
  • Persistent shopping cart sharing
  • Create, send pre-built carts to customer
  • Full audit logs (on customer accounts)
  • View orders placed via admin login
  • Log in from CRM or helpdesk (via API)
  • Supports legacy & customer accounts +B2B
  • Multipass compatible (not required)

Key Features

  • ✓ Up to 10 customer logins/month
  • ✓ Limited login history
  • ✓ Basic API access
  • ✓ Supports legacy & customer accounts +B2B
  • ✓ Multipass compatible (not required)

About Login as Customer: Support

Log in to customer accounts from admin panel to deliver faster customer service. Prepare shopping carts, place orders, fix issues, and more. ALL IN ONE CLICK!

App Details

STATUS
Active in Shopify App Store
LAUNCHED
March 16, 2022
LAST VERIFIED
Oct 5, 2026

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