Re:amaze AI Helpdesk & Chat logo

Re:amaze AI Helpdesk & Chat

Built for Shopify

Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.

Developer: Reamaze
★ 4.4 (181 reviews)
Pricing: Free trial available

Pricing Plans

Free trial available

Re:amaze Basic

$29/month

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots (unlimited)
  • 5 AI Agent resolutions per user/mo
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

Re:amaze Pro

$49/month

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 10 AI Agent resolutions per user/mo

Re:amaze Starter

$59/month

Includes 500 responded conversations. Additional conversations available in 100-count packs for $15.

Re:amaze Plus

$69/month

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • 2K Free Push Notifications
  • 20 AI Agent resolutions per user/mo

Key Features

  • ✓ Unlimited Email Inboxes
  • ✓ Social Integrations
  • ✓ Live Chat and Chatbots (unlimited)
  • ✓ 5 AI Agent resolutions per user/mo
  • ✓ Trainable AI Intents
  • ✓ Workflows and Macros
  • ✓ FAQ
  • ✓ 1K Free Push Notifications

About Re:amaze AI Helpdesk & Chat

Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.

App Details

STATUS
Active in Shopify App Store
LAUNCHED
April 1, 2014
LAST VERIFIED
Oct 5, 2026