Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Built for Shopify Free plan available

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.

Developer: Channelwill
★ 4.8 (384 reviews)
Pricing: Free plan available. Paid plans from $16.9/month

Pricing Plans

Free plan available. Paid plans from $16.9/month

Free

Free
  • Unlimited agent
  • 1 store
  • 20 conversations
  • Live Chat, Contact form, Order tracking
  • Email & Social media Integration
  • Macro, Quick response, Help center
  • 1000 Products AI learning
  • 24/7 customer service

Basic

$16.90/month

Overage is charged per unit: $12/100 conversations, $4/100 tracked orders, and $20/100 AI conversation.

  • 3 store
  • 100 conversations
  • Automation bot
  • Custom FAQ domain
  • FAQ premium templates
  • 100 limited free order tracking quota

Pro

$89.90/month

Overage is charged per unit: $10/100 conversations, $4/100 tracked orders, and $200/1000 AI conversation.

  • Multiple stores
  • 1000 conversations
  • 1000 limited free order tracking quota
  • Custom plan & more
  • Customer success manager

Key Features

  • ✓ Unlimited agent
  • ✓ 1 store
  • ✓ 20 conversations
  • ✓ Live Chat, Contact form, Order tracking
  • ✓ Email & Social media Integration
  • ✓ Macro, Quick response, Help center
  • ✓ 1000 Products AI learning
  • ✓ 24/7 customer service

About Willdesk: Live Chat&AI Chatbot

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

App Details

STATUS
Active in Shopify App Store
LAUNCHED
February 22, 2021
LAST VERIFIED
Oct 5, 2026